Privacy & Security

Lucky7 Privacy Policy — How Your Data Is Protected

The security of your personal data at lucky7 is our top priority. This Privacy Policy clearly sets out what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026 SSL Encrypted Language: English
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How We Protect Your Privacy

Six Core Pillars of Lucky7's Privacy Policy

End-to-End Encryption

Every transaction and login is secured with 256-bit SSL encryption. No hacker or third party can intercept your connection.

Secure Data Storage

Member data is stored on encrypted servers, backed up daily, and subject to regular security audits.

Data Sharing Controls

Lucky7 never sells your personal data. Information is only shared when legally required or with your explicit consent.

Minimal Data Collection

Only the data needed to provide our services is collected. No unnecessary personal information is requested.

KYC Security Protocol

Documents submitted during identity verification are stored in an encrypted vault and automatically deleted once verification is complete.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time from your settings. We respect your preferences.

This privacy policy applies to all services on the Lucky7 (lucky7-baji.com) platform. By using the site, you are considered to have accepted this policy. For any questions, contact us at support@lucky7-baji.com.

1 What Data We Collect

Providing services on the lucky7 platform requires collecting certain personal data. We always follow a data minimization policy — meaning we collect only what is necessary to deliver our services. Under lucky7's Privacy Policy, we collect two types of data.

Directly Provided Data

When you register, log in, make a payment, or contact support at lucky7, certain information is collected directly from you:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Payment account details (bKash, Nagad, Rocket numbers)
  • National ID or passport number (collected during KYC verification)
  • Messages and complaint details submitted via support chat

Automatically Collected Data

Some data is automatically collected on a technical level when you visit the site:

  • IP address and device type
  • Browser type and operating system
  • Page visits, click patterns, and session duration
  • Cookies & Web Beacon Data
  • App usage log data (for downloaded app users)

Lucky7 will never ask for your bank card PIN, net banking password, or mobile banking PIN. Any such request is fraudulent — contact support immediately.

2 How Your Data Is Used

Data collected at lucky7 is used only for specific purposes. Every use case is outlined transparently below, in accordance with our Privacy Policy:

Purpose Data Type Basis
Account Creation & Management Name, Mobile Number, Email Contract Fulfillment
Payment Processing Payment Account Details Contract Fulfillment
Age & Identity Verification (KYC) NID, Date of Birth Legal Obligation
Fraud Prevention IP, login history Legitimate Interest
Customer Support Support Messages Contract Fulfillment
Sending Promotional Offers Email, Mobile Consent (Opt-In)
Platform Development Usage Statistics Legitimate Interest

3 Cookies Policy

The lucky7 website uses cookies — small text files stored in your browser. Cookies are used to enhance your experience and maintain site security.

Cookies We Use

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To analyze which pages receive the most traffic. Fully anonymized.
  • Functionality Cookies: To remember your language preferences and settings.
  • Targeting Cookies: To show you relevant promotions. You can turn this off at any time.

You can disable cookies through your browser settings. However, doing so may affect certain site features, particularly login and payment functions.

4 Who Your Data Is Shared With

A core principle of Lucky7's privacy policy is that we never sell your personal data. However, limited data may be shared with the following parties to provide our services:

  • Payment Provider: Payment processors such as bKash, Nagad, and Rocket receive only the information needed to complete transactions. They operate under their own privacy policies.
  • KYC Verification Agency: Registered third party for identity verification. Used for verification purposes only.
  • Law Enforcement: We are required to share data when legally compelled by a court order or government authority.
  • Anti-Fraud System: Specialized security software for fraud prevention.

Lucky7 never sells or transfers your personal data to third parties for marketing purposes. Before any data is shared, strict confidentiality agreements are signed.

5 Data Retention Period

Lucky7 does not retain data longer than necessary. Retention periods are determined based on purpose and legal requirements:

Data Type Retention Period
Account Information (Active Members) Until account closure
Account data (closed accounts) 5 Years After Closure
Transaction history 7 Years (Legal Requirement)
KYC Documents 48 hours after verification
Support Chat History 2 years
Cookies Data 30 days to 1 year
Login Log 90 Days

Data is automatically and securely deleted after the retention period ends. Deleted data cannot be recovered.

6 Your Rights

Under lucky7's Privacy Policy, you have full control over your personal data. Your key rights are outlined below:

Right to Access You have the right to know what information we hold about you.
Right to Rectification You may request corrections to any inaccurate or outdated information.
Right to Deletion You may request deletion of your data after closing your account.
Right to Object to Processing The right to opt out of your data being used for marketing or profiling.
Data Portability Download your data in a readable format.
Right to Restrict Processing You can request that your data be used only for specific purposes.

To Exercise These Rights support@lucky7-baji.comto send us an email. All requests will be responded to within 30 days of receipt.

7 Protection of Minors' Data

Lucky7 is strictly for individuals aged 18 and above. Our Privacy Policy takes a firm stance against collecting data from minors.

  • Lucky7 does not knowingly collect data from minors.
  • Age verification is mandatory at registration.
  • If a minor accidentally creates an account, it will be closed immediately.
  • Parents may request the deletion of their child's data.

If you suspect a minor is using this platform, please support@lucky7-baji.comto notify us.

8 Third-Party Services

The Lucky7 platform uses certain third-party technologies and services that enhance site functionality. These services operate under their own privacy policies:

  • Payment Gateway: bKash, Nagad, and Rocket each maintain their own security standards.
  • Analytics Tools: Used to monitor site performance — fully anonymized data only.
  • Live Chat System: For customer support — conversations are encrypted.
  • Email Service: For sending important notifications.

These services are selected through Lucky7's rigorous vetting process, and a privacy agreement is in place with each one.

9 Security Measures

Lucky7 follows the highest industry security standards to keep your data safe. Our security infrastructure is multi-layered:

  • 256-bit SSL/TLS encryption — all data transmissions are encrypted
  • Two-Factor Authentication (2FA) Support
  • 24/7 Automated Security Monitoring System
  • Regular Third-Party Security Audits
  • Immediate account lock upon detection of suspicious login activity
  • Physical security measures at our data centers
  • Regular Penetration Testing
  • Mandatory Privacy Training for Staff

In the event of a security breach, affected members will be notified by email and SMS within 72 hours and immediate action will be taken.

10 Privacy Policy Changes

Lucky7 may update this privacy policy from time to time — due to technical changes, addition of new services, or legal requirements. For any significant changes:

  • Advance notice will be sent to your registered email address.
  • A pop-up notification will be displayed when you log in to the site.
  • The "Last Updated" date at the top of this page will be changed.
  • For significant changes, your consent will be obtained again.

Continued use of the site after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree, you have the right to close your account.

11 Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:

  • Email: support@lucky7-baji.com
  • Response Time: Within 24 hours on business days
  • Live Chat: Click the support icon in the bottom-right corner of the site
  • Office Hours: 7 days a week, 9 AM – 11 PM

When requesting data deletion or portability, please provide your registered email address and mobile number — these are required for verification.

Safe & Trusted

Your Privacy is Protected — Join lucky7 Today

Your data is completely secure. Register with Lucky7 and enjoy Bangladesh's best online betting experience — SSL protected, with 24/7 Bangla support.

256-Bit SSL Secured  |  Data is never sold  |  24/7 Bangla Support

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